ShareRing Australia Pty Ltd

ShareRing Link Terms of Service (Effective April 2026)

ABN 76 626 629 963 (ACN 626 629 963)  |  v2.2

1. Agreement and Parties

These Terms of Service (Terms) are a legally binding agreement between you (Customer, you, your) and ShareRing Australia Pty Ltd, ABN 76 626 629 963 (ACN 626 629 963), a company registered in Australia (ShareRing, we, us, our).

By registering for, accessing, or using the ShareRing Link platform (the Service), you agree to be bound by these Terms. If you are registering on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity, and all references to you in these Terms refer to that entity.

If you do not agree to these Terms, you must not access or use the Service.

These Terms apply specifically to ShareRing Link and supersede any prior terms applicable to previous versions of ShareRing Link.

2. Definitions

Billing Period means each calendar month commencing from the Production Start Date and each subsequent month thereafter.

Customer Data means all data, including personal information of End Users, that is submitted to or processed through the Service by or on behalf of the Customer.

Customer Portal means the web-based administration interface accessible at sharering.link through which the Customer manages its account, workflows, users, and billing.

Documentation means any user guides, integration guides, and technical specifications made available by ShareRing at docs.link.shareri.ng or such other URL as ShareRing may designate.

End User means any individual whose identity information is submitted to or processed through the Service as part of a Customer’s verification workflow.

Intellectual Property Rights means all copyright, patent rights, trade mark rights, design rights, database rights, trade secrets, know-how, and all other intellectual property rights, whether registered or unregistered, including all applications for registration of any such rights.

Overdue Invoice means an invoice that has not been paid in full by the due date and for which Stripe has been unable to charge the registered payment method.

Production Mode means the active operating state of the Service in which real verification actions are performed and charges apply, as distinct from Sandbox Mode.

Production Start Date means the date on which the Customer registers for Production Mode and completes all required information, including providing a valid payment method.

QR Query means a scannable QR code generated by the Service that initiates an identity verification workflow when scanned by an End User.

Sandbox Mode means the limited, non-production operating state of the Service that permits testing of workflows without charge, subject to the restrictions in clause 5.

Service means the ShareRing Link cloud-based identity verification platform, including the Customer Portal, API, QR Query functionality, workflow builder, webhook log system, user management features, and all related tools and features made available by ShareRing under these Terms.

Verification Action means each discrete identity verification transaction completed through the Service, including each verification initiated via QR Query, API, email delivery, or cloud storage integration, regardless of the outcome of that verification.

Verification Provider means a third-party identity verification provider integrated with the Service, including Persona and Sumsub.

Workflow means an automated sequence of identity checks, data collection steps, and delivery instructions configured by the Customer within the Service.

3. Service Description

3.1 Nature of the Service

ShareRing Link is a business-to-business cloud-based identity verification platform. The Service enables Customers to create and deploy identity verification workflows, generate QR Queries for End User verification, receive verification results via API webhook, email, or cloud storage integrations, and manage team access and billing within the Customer Portal.

3.2 Identity Verification Providers

The Service integrates with Verification Providers including Persona and Sumsub. ShareRing acts as an intermediary between the Customer and these Verification Providers. ShareRing does not independently verify the identity of End Users and relies on the outputs and determinations of its Verification Providers. ShareRing makes no representation or warranty as to the accuracy, completeness, or reliability of any verification outcome produced by a Verification Provider.

3.3 No Guarantee of Verification Outcomes

The Service is a tool to facilitate identity verification processes. ShareRing does not guarantee that any End User will pass or fail any verification check, and a verification outcome does not constitute a legal determination of identity, compliance status, or suitability for any purpose. The Customer is solely responsible for its own compliance determinations based on verification results.

3.4 Platform Evolution

ShareRing may add, modify, remove, or discontinue features of the Service at any time. ShareRing will give reasonable advance notice to Customers of any material reduction in functionality.

4. Account Registration and Access

4.1 Eligibility

You must be at least 18 years old and legally authorised to enter binding contracts in your jurisdiction. If registering on behalf of a business, you must be authorised to bind that business.

4.2 Registration Information

You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times. ShareRing reserves the right to suspend or terminate accounts where registration information is found to be inaccurate or misleading.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify ShareRing immediately at support@sharering.network if you become aware of any unauthorised access to your account. ShareRing is not liable for any loss arising from unauthorised use of your account credentials.

4.4 Team Users

The Customer may invite additional users to access the Customer Portal using the user management features available within the Service. The Customer is responsible for all actions taken by invited users and must ensure that all invited users comply with these Terms.

4.5 Single Account per Entity

You may not register multiple accounts for the same business entity without ShareRing’s prior written consent. Accounts are non-transferable.

5. Sandbox Mode

5.1 Sandbox Access

Upon registration, Customers are provided access to Sandbox Mode to test the Service prior to committing to Production Mode. Sandbox Mode is provided at no charge.

5.2 Free Test Scans

Each account is entitled to five (5) free Verification Actions in Sandbox Mode. Sandbox verifications use test configurations and are not to be used for real compliance purposes. No charges apply to Sandbox Mode activity.

5.3 Limitations

Sandbox Mode is provided for evaluation and integration testing only. Customers must not use Sandbox Mode as a substitute for Production Mode or to process genuine End User identity verification obligations.

5.4 No Service Level Commitment in Sandbox

ShareRing makes no availability or performance commitments in respect of Sandbox Mode.

6. Production Mode

6.1 Activation

To activate Production Mode, the Customer must complete all required account information, including business details, and provide a valid payment method registered through Stripe.

6.2 Production Start Date

The Billing Period commences on the Production Start Date. The Customer acknowledges that all Verification Actions performed in Production Mode from the Production Start Date are subject to the fees described in clause 7.

6.3 Real Verification Processing

All Verification Actions performed in Production Mode involve the processing of real identity data. The Customer’s obligations relating to Customer Data under clause 11 apply from the Production Start Date.

7. Pay-As-You-Go Pricing and Billing

7.1 Pricing Model

The Service is priced on a pay-as-you-go basis. The Customer is charged based on the total number of Verification Actions performed during each Billing Period. There are no fixed monthly subscription fees.

7.2 Per-Verification Rate

The per-verification rate applicable to the Customer’s account is as set out in the pricing schedule published within the ShareRing Link platform at sharering.link, or as otherwise agreed in writing between the Customer and ShareRing. ShareRing reserves the right to update pricing on thirty (30) days’ written notice to the Customer by email. Continued use of the Service after the effective date of a pricing change constitutes the Customer’s acceptance of the updated rates.

7.3 Invoice Generation

An invoice is generated at the end of each Billing Period and is displayed within the Customer Portal on the Billing page. The invoice reflects the total number of Verification Actions performed during the Billing Period multiplied by the applicable per-verification rate.

7.4 Automatic Payment

By registering a payment method through Stripe, the Customer authorises ShareRing to automatically charge the registered payment method for the amount of each invoice upon generation. The Customer consents to automatic billing and acknowledges that invoices are payable upon receipt.

7.5 Taxes

All fees are exclusive of any applicable taxes, duties, or levies including GST, VAT, and withholding taxes. The Customer is solely responsible for all taxes arising from its use of the Service in its jurisdiction.

7.6 Invoice Disputes

If the Customer disputes any invoice amount, it must notify ShareRing in writing at billing@sharering.network within fourteen (14) days of the invoice date, setting out the basis for the dispute in reasonable detail. Undisputed amounts remain due and payable in full. ShareRing will investigate disputed amounts in good faith and will notify the Customer of the outcome within twenty-one (21) days of receiving the dispute notice.

8. Payment Processing

8.1 Stripe

All payment processing is handled by Stripe, Inc. By providing payment details through the Service, the Customer also agrees to be bound by Stripe’s terms of service and privacy policy, which are separate to these Terms. ShareRing does not store card details directly and is not responsible for the security or availability of Stripe’s payment infrastructure.

8.2 Payment Failure

If Stripe is unable to charge the registered payment method for any reason, the Customer’s account will enter the Overdue Invoice process described in clause 9.

8.3 Updating Payment Details

The Customer may update its payment method at any time via the Billing page in the Customer Portal.

9. Overdue Invoices and Service Suspension

9.1 Overdue Notice

If a payment fails and an Overdue Invoice is created, ShareRing will notify the Customer by email and display a notice within the Customer Portal.

9.2 Feature Lock

While an Overdue Invoice remains unpaid, the Customer’s access to Production Mode features may be restricted. The Customer will retain read-only access to existing data but will be unable to initiate new Verification Actions. Affected users will be redirected to the Billing page upon login.

9.3 Resolution

To resolve an Overdue Invoice, the Customer may update its payment method and initiate payment directly from the Billing page. Successful payment will result in prompt restoration of access to Production Mode features.

9.4 Termination for Non-Payment

If an Overdue Invoice remains unpaid for more than sixty (60) days after the invoice date, ShareRing may terminate the Customer’s account in accordance with clause 17.4. Termination for non-payment does not release the Customer from liability for all outstanding amounts, which remain due and payable.

10. Acceptable Use

10.1 Permitted Use

The Customer may use the Service only for lawful identity verification purposes consistent with the Customer’s business operations. Permitted uses include customer onboarding KYC, AML/CTF compliance verification, age verification, and other identity verification use cases that the Service is designed to support.

10.2 Prohibited Conduct

The Customer must not:

(a) use the Service for any unlawful purpose or in a manner that violates any applicable law or regulation;

(b) use the Service to discriminate against End Users on the basis of any protected characteristic;

(c) use the Service to process Verification Actions for purposes other than genuine identity verification or compliance;

(d) attempt to circumvent, disable, or interfere with any security feature of the Service;

(e) use automated means to generate artificial Verification Actions or otherwise manipulate billing or usage metrics;

(f) resell, sublicense, or otherwise make the Service available to third parties as a standalone product without ShareRing’s prior written consent;

(g) use the Service in a manner that could damage, overload, or impair the Service’s infrastructure or interfere with other customers’ use of the Service;

(h) reverse engineer, decompile, or attempt to extract the source code of any component of the Service; or

(i) use the Service to collect, store, or process personal information beyond what is strictly necessary for the Customer’s stated verification purpose.

10.3 Compliance Responsibility

The Customer is solely responsible for ensuring that its use of the Service complies with all applicable laws and regulations in every jurisdiction in which it operates, including data protection, privacy, AML/CTF, and consumer protection laws.

11. Customer Data and Data Processing

11.1 Roles

The Customer is the data controller in respect of Customer Data, including personal information of End Users. ShareRing acts as a data processor, processing Customer Data solely on behalf of and under the instructions of the Customer, in accordance with these Terms and any applicable Data Processing Agreement.

11.2 Data Processing Agreement

Where required by applicable law, including the EU General Data Protection Regulation or equivalent legislation, the parties agree to enter into a Data Processing Agreement (DPA) that sets out the detailed terms on which ShareRing processes Customer Data. The DPA, once executed, is incorporated into and forms part of these Terms.

11.3 Customer Obligations

The Customer represents and warrants that:

(a) it has a lawful basis for processing End User personal information through the Service;

(b) it has obtained all necessary consents or authorisations from End Users prior to submitting their data for verification;

(c) it will handle all verification results in accordance with applicable data protection law, including ensuring appropriate security, access controls, and retention practices for verification; and

(d) it will not instruct ShareRing to process Customer Data in a manner that would violate applicable law.

11.4 ShareRing’s Data Obligations

ShareRing will:

(a) process Customer Data only as instructed by the Customer and as necessary to provide the Service;

(b) implement and maintain appropriate technical and organisational measures to protect Customer Data against unauthorised access, disclosure, alteration, or destruction;

(c) not sell, share, or otherwise disclose Customer Data to third parties except to Verification Providers and other subprocessors necessary to deliver the Service, or as required by law; and

(d) notify the Customer without undue delay upon becoming aware of a security breach affecting Customer Data.

11.5 Data Retention

Upon account termination, the Customer may request export of its Customer Data within ninety (90) days. ShareRing will retain Customer Data associated with Verification Actions in accordance with its Records Retention and Protection Policy (ISMS-DOC-A05-33-1) and applicable law, including any minimum retention periods required by anti-money laundering, counter-terrorism financing, or other regulatory obligations. After the applicable retention period, Customer Data will be securely deleted.

11.6 Subprocessors

The Customer consents to ShareRing engaging Verification Providers (including Persona and Sumsub) and other third-party subprocessors as reasonably necessary to provide the Service. ShareRing will maintain an up-to-date list of material subprocessors and will notify Customers of material changes to subprocessors with at least thirty (30) days’ notice.

12. Intellectual Property

12.1 ShareRing’s IP

ShareRing owns all Intellectual Property Rights in the Service, the Customer Portal, the Documentation, and all underlying technology. These Terms do not transfer any Intellectual Property Rights in the Service to the Customer. The Customer receives only the limited rights expressly granted in these Terms.

12.2 Licence to Use the Service

Subject to the Customer’s compliance with these Terms and payment of all applicable fees, ShareRing grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for the Customer’s internal business purposes during the term of these Terms.

12.3 Customer Workflows

The Customer retains ownership of the Workflow configurations it creates within the Service. ShareRing may use anonymised and aggregated data derived from Workflow configurations for the purpose of improving the Service.

12.4 Customer Data

As between the parties, the Customer retains all rights in Customer Data. ShareRing acquires no ownership interest in Customer Data.

12.5 Feedback

If the Customer provides feedback, suggestions, or ideas relating to the Service, ShareRing may use such feedback without restriction or obligation, and the Customer assigns all Intellectual Property Rights in such feedback to ShareRing.

12.6 No Implied Licences

Nothing in these Terms grants any right or licence by implication, estoppel, or otherwise, except as expressly set out in these Terms.

13. Confidentiality

13.1 Definition

Confidential Information means any non-public information disclosed by one party (the Disclosing Party) to the other (the Receiving Party) in connection with these Terms, including business plans, technical data, product roadmaps, pricing, and Customer Data. Confidential Information does not include information that falls within the exceptions in clause 13.3.

13.2 Obligations

Each party will: (a) keep Confidential Information strictly confidential; (b) use Confidential Information only for the purposes of performing or receiving the Service; and (c) not disclose Confidential Information to any third party without the Disclosing Party’s prior written consent, except to employees or contractors who have a need to know and are bound by confidentiality obligations no less protective than those in these Terms.

13.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the Receiving Party; (b) was already known to the Receiving Party at the time of disclosure; (c) is independently developed by the Receiving Party without use of Confidential Information; or (d) is required to be disclosed by law or court order, provided the Receiving Party gives the Disclosing Party reasonable prior notice where permitted by law.

13.4 Survival

Confidentiality obligations under this clause survive termination of these Terms for a period of three (3) years.

14. Warranties and Disclaimers

14.1 ShareRing’s Warranties

ShareRing warrants that: (a) it has the legal right and authority to enter into these Terms and grant the licences described herein; (b) it will provide the Service with reasonable skill and care; and (c) it will implement and maintain reasonable technical and organisational security measures appropriate to the risk.

14.2 Service Availability

ShareRing will use commercially reasonable efforts to maintain Service availability, excluding scheduled maintenance windows. ShareRing will endeavour to provide advance notice of scheduled maintenance via the Customer Portal or email.

14.3 Customer’s Warranties

The Customer warrants that: (a) it has authority to enter into these Terms; (b) its use of the Service will comply with all applicable laws and regulations; (c) it has the necessary rights and consents to submit Customer Data to the Service; and (d) it will not use the Service for any unlawful purpose.

14.4 Disclaimer

Except as expressly stated in these Terms, the Service is provided “as is” and “as available.” To the fullest extent permitted by law, ShareRing disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. ShareRing does not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

15. Limitation of Liability

15.1 Exclusion of Consequential Loss

To the maximum extent permitted by law, neither party is liable to the other for any indirect, incidental, special, exemplary, or consequential loss, including loss of profits, loss of data, loss of goodwill, business interruption, or the cost of substitute services, arising out of or in connection with these Terms or the use of or inability to use the Service, regardless of the cause of action and whether or not the party has been advised of the possibility of such loss.

15.2 Cap on Liability

Subject to clause 15.3, ShareRing’s total aggregate liability to the Customer arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the total fees paid by the Customer to ShareRing in the three (3) months immediately preceding the event giving rise to the claim.

15.3 Exceptions

Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited by applicable law.

15.4 Basis of Bargain

The parties acknowledge that the limitations of liability in this clause reflect a reasonable and agreed allocation of risk between commercial parties and are a fundamental element of the basis of the bargain between them.

16. Indemnification

16.1 Customer Indemnity

The Customer agrees to defend, indemnify, and hold ShareRing and its officers, directors, employees, and agents harmless from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

(a) the Customer’s breach of these Terms;

(b) the Customer’s unlawful or unauthorised use of the Service;

(c) the Customer’s failure to obtain required consents from End Users;

(d) any claim by an End User or third party arising from the Customer’s use of, or decisions based on, verification data obtained through the Service; or

(e) the Customer’s breach of any applicable law or regulation.

16.2 ShareRing Indemnity

ShareRing will defend, indemnify, and hold the Customer harmless from and against any third-party claim that the Service, as provided by ShareRing and used in accordance with these Terms, infringes a third party’s Intellectual Property Rights, provided the Customer gives ShareRing prompt written notice and reasonable cooperation in the defence.

17. Term and Termination

17.1 Commencement

These Terms take effect when the Customer completes registration and remain in effect until terminated in accordance with this clause 17.

17.2 Termination by the Customer

The Customer may terminate these Terms at any time by closing its account through the Customer Portal or by providing written notice to ShareRing. Termination does not release the Customer from liability for any outstanding fees or amounts owed at the date of termination.

17.3 Termination by ShareRing for Convenience

ShareRing may terminate these Terms for convenience by providing the Customer with at least thirty (30) days’ written notice.

17.4 Termination by ShareRing for Cause

ShareRing may terminate these Terms immediately or on short notice if: (a) the Customer breaches any material provision of these Terms and fails to remedy the breach within fourteen (14) days of receiving written notice; (b) the Customer’s use of the Service poses a security or legal risk to ShareRing or any third party; (c) the Customer becomes insolvent, enters administration, or is subject to winding-up proceedings; or (d) an Overdue Invoice remains unpaid for more than sixty (60) days.

17.5 Effect of Termination

Upon termination: (a) the Customer’s access to the Service will be deactivated; (b) all licences granted under these Terms will immediately cease; (c) any outstanding fees become immediately due and payable; and (d) ShareRing will retain Customer Data in accordance with clause 11.5 before secure deletion.

17.6 Survival

Clauses that by their nature should survive termination will survive, including clauses relating to Intellectual Property, Confidentiality, Limitation of Liability, Indemnification, and General Provisions.

18. Suspension

18.1 Right to Suspend

ShareRing may suspend the Customer’s access to the Service, in whole or in part, if:

(a) the Customer is using the Service in breach of these Terms or in a manner that poses a security or legal risk to ShareRing or any third party;

(b) ShareRing is required to do so by law or at the direction of a regulatory authority;

(c) an Overdue Invoice arises in accordance with clause 9; or

(d) there is a security incident or breach affecting the Service that requires immediate containment.

18.2 Notice of Suspension

ShareRing will, where practicable, provide advance notice of suspension. Where advance notice is not practicable due to urgency, ShareRing will notify the Customer as soon as reasonably possible after suspension takes effect.

18.3 Lifting of Suspension

ShareRing will lift a suspension promptly upon resolution of the circumstances giving rise to the suspension.

19. Changes to Terms

ShareRing reserves the right to modify these Terms at any time. If ShareRing makes material changes, it will notify the Customer by email to the registered account email address and by notice within the Customer Portal at least thirty (30) days before the changes take effect.

If the Customer objects to the proposed changes, it may terminate these Terms by providing written notice to ShareRing before the effective date of the changes. Continued use of the Service after the effective date of any change constitutes acceptance of the revised Terms.

20. General Provisions

20.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law principles.

20.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms will first be submitted to good faith negotiation between senior representatives of both parties. If the dispute is not resolved within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the courts of Victoria, Australia.

20.3 Entire Agreement

These Terms, together with any DPA and any policies or schedules referenced herein, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior representations, agreements, and understandings.

20.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

20.5 Waiver

No failure or delay by either party in exercising any right under these Terms constitutes a waiver of that right.

20.6 No Assignment

The Customer may not assign or transfer these Terms or any rights or obligations under them without ShareRing’s prior written consent. ShareRing may assign these Terms to an affiliated entity or in connection with a merger, acquisition, or sale of all or substantially all of its assets, with thirty (30) days’ notice to the Customer.

20.7 No Joint Venture

Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between the parties. Each party acts as an independent contractor.

20.8 Notices

All notices required or permitted under these Terms must be in writing and delivered by email. Notices to ShareRing must be sent to legal@sharering.network. Notices are deemed received on the next business day after sending.

20.9 Force Majeure

Neither party is liable for any failure or delay in performing its obligations to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, government action, telecommunications or internet infrastructure failure, or third-party platform outages, provided the affected party gives prompt written notice and uses reasonable efforts to resume performance as soon as possible.

20.10 Contact

For questions about these Terms, please contact ShareRing at legal@sharering.network.