How Businesses Can Achieve Greater Efficiency and Productivity With the Power of VQL

July 13, 2023

Hey there! Our previous blog discussed VQL’s capabilities from a technical perspective. 

This blog will explore how VQL can help businesses improve customer experience and increase productivity. So, let's dive in!

Streamlined customer verification processes

Existing manual verification processes are flawed due to the resources and manpower required, as well as the likelihood of human error. For instance, nightclub security personnel are not trained to identify fraudulent ID cards, and their sole reliance leads to additional risks - including fatigue, mental awareness and subjective reasoning. 

VQL can streamline verification processes, reducing the need for manual intervention in just 3 simple steps. Businesses can follow the guided steps in Identifi Me, and customers will be verified in less than 2 minutes. 

  • It's easy – your customers download Identifi Me, and use the QR code scanner to complete the verification.
  • It's quick – our lightning-fast customer verification ensures a seamless experience.
  • It's accurate – our advanced verification technology instils high levels of trust in identity claims.

Having a streamlined verification process saves time and resources while improving the overall efficiency of the business.

Enhanced customer experiences

With a streamlined VQL-enabled process, businesses can provide customers with a faster, more convenient experience, and reduce wait times.

VQL has simplified the experience for users and businesses, with an easy-to-navigate interface and straightforward process. 

For instance, businesses can set up a QR code using VQLs that require little-to-none developer experiences on the dashboard. It provides simple, zero-knowledge questions for businesses for customer verification, such as “Are you over 18?”, and the answers provided by customers will only be yes or no. 

Customers would only require scanning the QR code set up by the businesses with Identifi Me app, and they will be verified in a matter of seconds. 

VQL-enabled QR codes allow customers to quickly and easily verify their age to access age-gated products or services, enhancing the overall customer experience.

Save costs

VQL can help businesses to save costs associated with manual processes, such as data entry and verification. This can free up resources to focus on other business areas and initiatives, reducing overheads and improving the bottom line.

For example, VQLs can help nightclub owners save resources on security, not only financially but also in time. 

By automating tedious screening processes, security personnel can prioritize actual safety measures, improving overall security at the nightclub. 

If you’d like to understand more about Vault Query Language (VQL), visit our VQL page. 

Stay tuned for the next blog of our VQL series, where we delve deep into how VQL provides bulletproof data management for your business. 

Follow our LinkedIn and Twitter for an update coming near you!